Last Updated: 21 August 2026
These Terms of Trade (“Terms”) apply to the supply of products and related export services by Vimara Global (“Vimara Global”, “we”, “us”, or “our”) to customers, buyers, importers and business partners (“Buyer”, “you”, or “your”).
Vimara Global is an India-based export and sourcing business supplying products including jute products, handicrafts, imitation jewellery, disposable surgical and medical products, office files, corporate merchandise and other products that may be offered from time to time.
By placing an order with Vimara Global, the Buyer agrees to these Terms unless different terms are expressly agreed in writing by Vimara Global.
1. Application of These Terms
These Terms apply to enquiries, quotations, purchase orders, sales confirmations, Proforma Invoices and commercial transactions unless otherwise agreed in writing.
For an individual transaction, the following documents may contain specific commercial terms:
- Quotation
- Proforma Invoice
- Sales Confirmation
- Purchase Order accepted by Vimara Global
- Commercial Invoice
- Written agreement or contract
Where there is a conflict between these Terms and a transaction-specific written agreement issued or accepted by Vimara Global, the transaction-specific agreement will prevail to the extent of the conflict.
A purchase order or other document issued by the Buyer does not automatically modify these Terms unless expressly accepted by Vimara Global in writing.
2. Product Information
Product descriptions, images, specifications, dimensions, weights, colours and other information published on our website are provided for general information and may not represent the exact specifications of a particular shipment.
Actual products may vary due to:
- Manufacturing processes
- Material characteristics
- Handcrafted production
- Natural variations
- Colour and finish
- Packaging requirements
- Product customization
Where exact specifications are important, the Buyer should obtain written confirmation from Vimara Global before placing an order.
For customized products, the specifications, artwork, samples, dimensions, materials, packaging and other requirements agreed in writing will apply to that order.
3. Quotations and Prices
All quotations are subject to confirmation by Vimara Global.
Unless otherwise stated:
- Quotations are valid only for the period specified in the quotation.
- Prices may be affected by changes in raw material costs, freight, taxes, duties, exchange rates or other circumstances before order confirmation.
- Prices are quoted in the currency specified in the quotation.
- Applicable taxes, duties, freight, insurance, bank charges and other costs will be allocated according to the agreed commercial terms.
A quotation does not constitute a binding acceptance of an order until Vimara Global confirms the transaction.
4. Orders and Acceptance
An order becomes binding on Vimara Global only after written acceptance or issuance of a Proforma Invoice, Sales Confirmation or other written confirmation by Vimara Global.
Vimara Global reserves the right to decline or modify an order where:
- Product availability is insufficient
- Required specifications cannot be fulfilled
- Payment or credit requirements are not satisfied
- Regulatory or export restrictions apply
- The requested transaction presents legal, compliance or operational concerns
5. Minimum Order Quantities
Certain products may be subject to minimum order quantities (“MOQ”), packaging quantities or production requirements.
The applicable MOQ, if any, will be communicated in the quotation or order confirmation.
Customized products may require higher minimum quantities depending on manufacturing requirements.
6. Samples and Approval
Where samples are requested, the Buyer may be required to approve the sample, specifications, artwork, packaging or other relevant details before production.
For customized products, written approval of the relevant specifications or sample may be treated as the Buyer’s confirmation to proceed with production.
Once production has commenced, changes requested by the Buyer may result in additional costs, delays or cancellation charges.
7. Custom and Private-Label Products
For customized, private-label or specially manufactured products, the Buyer is responsible for ensuring that supplied artwork, logos, trademarks, designs and instructions do not infringe third-party rights.
The Buyer confirms that it has the necessary rights and permissions to use any intellectual property supplied to Vimara Global.
Additional tooling, mould, printing, packaging, artwork or customization costs may apply where specified in the quotation.
8. Payment Terms
Payment terms will be specified in the quotation, Proforma Invoice or Sales Confirmation.
Depending on the transaction, payment may be required by:
- Bank transfer
- Letter of Credit
- Other payment method expressly agreed in writing
The Buyer is responsible for ensuring that payments are received by Vimara Global in accordance with the agreed payment schedule.
Bank charges, intermediary bank charges and other transaction costs will be allocated as specified in the quotation or payment instructions.
Vimara Global may suspend production, procurement or shipment where agreed payments are overdue.
9. Production and Lead Time
Estimated production and dispatch times will be communicated based on the product, quantity, customization and availability.
Lead times are estimates unless expressly agreed as guaranteed delivery dates in writing.
Production may depend on:
- Availability of raw materials
- Supplier capacity
- Product customization
- Quality inspection
- Packaging requirements
- Shipping schedules
- Government or regulatory requirements
Any delay caused by circumstances outside Vimara Global’s reasonable control will not automatically constitute a breach of contract.
10. Delivery and Shipping Terms
Delivery terms will be agreed for each transaction.
Where applicable, the parties may use recognized Incoterms® 2020 rules, such as EXW, FCA, FOB, CFR, CIF, CPT, CIP, DAP or DDP.
The applicable Incoterm must be clearly stated together with the named place or port in the relevant transaction document.
The agreed Incoterm determines the respective responsibilities, costs and risks of the Buyer and Vimara Global.
Unless expressly agreed otherwise, Vimara Global is not responsible for import clearance, import duties, taxes or destination charges that are allocated to the Buyer under the applicable delivery term.
11. Export Documentation
Vimara Global may provide export and shipping documentation applicable to the transaction, subject to the agreed commercial terms.
Depending on the shipment, documentation may include:
- Commercial Invoice
- Packing List
- Shipping Bill or applicable export declaration
- Bill of Lading
- Air Waybill
- Certificate of Origin, where applicable
- Other certificates or documents agreed for the transaction
Additional documents, certifications, testing or legalization requested by the Buyer may be subject to additional costs and availability.
12. Import Requirements
The Buyer is responsible for determining and complying with the laws, regulations, standards, permits, labelling requirements, customs requirements and import procedures applicable in the destination country.
The Buyer should confirm before placing an order that the products can legally be imported into the destination country.
Unless expressly agreed otherwise, Vimara Global does not guarantee that a product will satisfy every regulatory or registration requirement of the Buyer’s destination country.
For regulated products, including medical or healthcare-related products, the Buyer is responsible for identifying destination-country requirements and communicating any mandatory specifications or documentation to Vimara Global before order confirmation.
13. Inspection and Quality
Vimara Global aims to supply products according to the specifications agreed for each transaction.
Where pre-shipment inspection is agreed, inspection arrangements, standards, costs and inspection agencies will be specified in the transaction documents.
The Buyer may request an independent inspection where agreed before shipment.
For handcrafted, natural or artisan products, reasonable variations in colour, texture, dimensions, pattern and finish may occur and will not necessarily constitute a defect.
14. Claims for Shortage, Damage or Defect
The Buyer should inspect the shipment promptly after receipt.
Any claim relating to visible damage, shortage, incorrect quantity or obvious non-conformity should be notified to Vimara Global in writing as soon as reasonably possible and, where applicable, within the period specified in the relevant sales documentation.
Claims should include sufficient supporting information, such as:
- Order or invoice number
- Product details
- Quantity affected
- Description of the issue
- Photographs or videos where relevant
- Packaging condition
- Shipping or delivery documentation
For concealed defects, the Buyer should notify Vimara Global promptly after discovery.
Vimara Global will review valid claims and, where appropriate, may offer a replacement, credit, repair, refund or other commercially reasonable remedy.
15. Returns
Products may not be returned without prior written authorization from Vimara Global.
Customized, private-label or specially manufactured products may not be returnable unless the products are materially defective or otherwise agreed in writing.
Return shipping arrangements and costs will depend on the circumstances of the claim and the agreed transaction terms.
16. Risk and Title
Risk in the goods will transfer according to the applicable Incoterm or other delivery term agreed for the transaction.
Ownership/title to the goods will transfer in accordance with the applicable payment and contractual terms agreed between the parties.
Nothing in these Terms changes the risk allocation established by the agreed Incoterm.
17. Intellectual Property
Vimara Global and its licensors retain rights in the Vimara Global name, website, text, graphics, photographs, logos and other website content unless otherwise stated.
The Buyer must not reproduce, copy, modify or commercially exploit Vimara Global’s website content or branding without prior written permission.
Where the Buyer supplies trademarks, artwork or other intellectual property for customization, the Buyer remains responsible for ensuring that it has the right to authorize their use.
18. Compliance and Ethical Trade
Vimara Global is committed to responsible international trade and aims to maintain transparent relationships with manufacturers, suppliers and buyers.
Both parties are expected to comply with applicable laws relating to:
- Customs and international trade
- Export controls
- Import controls
- Sanctions
- Anti-bribery and anti-corruption
- Labour and employment requirements
- Product safety
- Environmental requirements
Vimara Global may refuse or suspend a transaction where it reasonably believes that completing the transaction may violate applicable law or regulatory requirements.
19. Force Majeure
Vimara Global will not be responsible for delay or failure to perform caused by circumstances beyond its reasonable control.
Such circumstances may include:
- Natural disasters
- Fire
- Flood
- Epidemics or pandemics
- War
- Terrorism
- Civil unrest
- Government action
- Export or import restrictions
- Port closures
- Transport disruption
- Shipping delays
- Strikes or labour disputes
- Shortages of raw materials
- Supplier failure
- Power or infrastructure failures
- Significant disruption to international logistics
Where a force majeure event occurs, Vimara Global will make reasonable efforts to inform the Buyer and mitigate its effects.
20. Limitation of Liability
To the maximum extent permitted by applicable law, Vimara Global will not be liable for indirect, incidental, special, consequential or business losses arising from a transaction, including loss of profits, loss of business, loss of contracts or loss of anticipated savings.
Vimara Global’s liability in relation to a particular order will, where legally permitted, be limited to the amount actually paid to Vimara Global for the affected goods, except where a different limitation is required by applicable law or expressly agreed in writing.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
21. Confidentiality
Both parties may receive confidential business information during a transaction, including:
- Prices
- Product specifications
- Designs
- Supplier information
- Customer information
- Commercial arrangements
- Business plans
- Technical information
Each party agrees to use confidential information only for the relevant business relationship and not disclose it to unauthorized third parties, except where disclosure is required by law or reasonably necessary to perform the transaction.
22. Cancellation
An order may only be cancelled with the written agreement of Vimara Global.
Where production, procurement, customization, packaging or other work has already commenced, the Buyer may be responsible for costs reasonably incurred before cancellation.
Customized or specially manufactured orders may be subject to cancellation charges as specified in the quotation or Proforma Invoice.
23. Anti-Bribery and Improper Payments
Neither party shall offer, request, authorize or accept any unlawful payment, bribe, kickback or improper benefit in connection with a transaction.
Vimara Global reserves the right to terminate or suspend a transaction where it reasonably believes that unlawful or unethical conduct is involved.
24. Governing Law
These Terms and transactions between Vimara Global and the Buyer shall be governed by the laws of India, unless a separate written agreement expressly provides otherwise.
Subject to any mandatory provisions of applicable law, disputes shall be subject to the jurisdiction of the competent courts in Ahmedabad, Gujarat, India.
The parties may mutually agree in writing to resolve a particular dispute through arbitration or another alternative dispute-resolution mechanism.
25. Severability
If any provision of these Terms is determined to be invalid, unlawful or unenforceable, the remaining provisions will continue to remain effective to the extent permitted by applicable law.
26. Amendments
Vimara Global may update these Terms from time to time.
The Terms applicable to a particular transaction will generally be those accepted or incorporated into the relevant quotation, Proforma Invoice, Sales Confirmation or agreement at the time of the transaction.
27. Contact Information
For questions regarding these Terms of Trade or a specific transaction, please contact:
Vimara Global
C/803 Scarlet Height, Satellite
Ahmedabad, India – 380015
Phone: +91 9825442918
Email: margashi@vimaraglobal.com
Website: vimaraglobal.com
By placing an order with Vimara Global, the Buyer acknowledges that it has had the opportunity to review these Terms and agrees to be bound by the applicable terms governing the transaction.